By Agnes Mucuha
Kenya Association of Travel Agents (KATA), the
professional member body for certified travel
agents in Kenya, partnered with PTG travel to
provide KATA certified agents with preferential
access to concierge transfer services for their
clients.
Through this strategic partnership, PTG travel
will provide KATA certified agents with a
platform that has been localized for the Kenya
market. Agencies across Kenya can now take
advantage of the ease and simplicity of the
platform to enable them book transfer services
for their clients seamlessly. PTG travel operates
a 24-7 call center with a dedicated concierge
team based at the JKIA airport that will ensure
personalised services delivery for the clients of
the KATA certified agents.
“We are excited to partner with PTG travel,”
said Agnes Mucuha, CEO of the Kenya
Association of Travel Agents. “It’s clear that
travel agents in Kenya are looking for new
affordable solutions to attract and retain their
clients. With PTG travel, we’re putting the power
in the hands of agencies to offer their clients
concierge transfer services with a personalized
touch.
PTG travel is an indigenous Kenyan owned
company that has proven that they have the
best expertise in local market transfer services
needs and can provide first-class technical
support and customer success service”.
“We believe that the best way to promote the
recovery of the travel sector is via the PTG
travel concierge transfer services. PTG travel is
the best in the corporate transfers services, our
technology platform and customer support
expertise make our partnership a clear win-win,”
said Justus Kirigua, Chief Executive Officer, PTG
travel.
The KATA certified agents handle over 80% of
the passenger number bookings made on
Airlines operating in Kenya. They serve as
professional advisors to travelers looking into
traveling to key business and leisure
destinations globally.
Following the resumption of the air services in
Kenya, KATA has continued to witness a strong
recovery in the domestic travel and regional
travel. International travel volumes have been
growing week on week as travel restrictions are
lifted and as traveler confidence increases.
The Kenya Association of Travel Agents is the
national umbrella body for Travel Agents in
Kenya, with a growing membership of over 200
Travel Agencies. It is Kenya’s largest and only
membership organization for travel agents.
KATA transitioned from a society to a company
limited by guarantee in September 2018,
providing more space for growth and defending
the travel trade.
KATA is a member of the Universal Federation
of Travel Agents’ Association (UFTAA) which
represents 84 countries. It also hosts the
Secretariat of the Association of Eastern and
Southern African Travel Agents (AESATA).
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