By African Times Special Correspondent
With more and more countries adding the E-
Visa route to the common visa channels, VFS
Global’s Regional Group COO Jiten Vyas
discusses how smart, quicker and hassle-free
solutions in this space is making it a preferred
choice for the global traveller
As overseas travellers continue to grow by
leaps and bounds each year, in the present
digital era, technology plays a major role in
determining the way travel is planned and
decisions are made.
We are now able to make travel decisions
faster, whether related to transport or living
arrangement or guided tours, with the help of
tools and apps available at our fingertips.
Breakthroughs in technology coupled with
improved internet connectivity and speed are
allowing ‘armchair booking’ of visas, flight,
hotels at the click of a button.
Airports are upgrading their technological
solutions to ensure biometric check-ins of
travellers in the near future.
Even in the case of visa services, E-Visa
services allow customers to submit their visa
applications using just a mobile phone as it
does not require a visit in person to the
Application Centre as part of the submission
process.
Today, 44 countries around the world offer E-
Visas or some form of electronic visa solution
for travellers – and we expect more to follow.
E-visas allow the secure management of the
visa application process to take place entirely
in an online environment, increasing time and
cost efficiencies for the end customer and the
concerned government as a convenient solution
for a pre-travel authorisation.
As improving technology continues to facilitate
other newer applications in the travel and
tourism industry, the potential for benefit to
global traveller is extensive, i.e. he or she will
find a range of customized services tailored to
specific requirements, irrespective of country of
origin or destination, all available in smoother
and more enjoyable experience.
Some of the reasons why eVisa services are
being preferred by the modern-day travellers
while on deciding on their travel destinations
are:
Apply on the go with the globally accessible
and user-friendly websites
Simplified payment options- mostly online in
nature
Quicker turnaround time of decision making
and
No more paper form filling or carrying copies of
documents to be submitted on arrival
Time and efforts saved from not having to visit
the Consulate or Embassy in person for a visa
Track application status online
Reduced waiting time at airports for select
categories
The Electronic Visa (E-Visa) is emerging as a
convenient and revolutionary service in the
travel domain as it now offers the customers
the unmatched convenience of applying for
their visa from the location of their choice by
leveraging on the highly secure and smart
solution developed by VFS Global.
The company is the only one with a full end-to-
end E-Visa solution for governments.
With an intuitive online application form filling
support that leverage artificial intelligence and
quality checks to ensure all details submitted
and documents uploaded are as per the
requirement of the mission, our E-Visa solutions
makes it simpler and convenient for
governments to make the decision on the visa
application in a secured (GDPR compliant
format) to deliver an end to end seamless
service.
As a company, we have made significant
investments towards providing a seamless
online customer journey to our customers.
One of our recent initiatives was developing the
Thailand eVisa On Arrival (eVOA) solution along
with the Immigration Bureau of Thailand that
allows eligible travellers to get fast and easy
immigration clearance at select Thailand
airports, through a completely online process
that addresses over 10 million travellers to
Thailand with visa on arrival each year.
In fact, for those travellers who have even been
considering Thailand as a getaway option for
the next long weekend, this solution ensures
you get a visa easier and caters to urgent visa
requirement to travel to Thailand with options
like Express eVOA service for quicker
processing.
Since commencing this service in 2002, we now
offer innovative and highly secure online visa
solutions accessible by customers anytime,
anyplace for both locations (Thailand, Suriname
etc.) and airlines (Emirates) as the destination
or travel partner of choice.
For Emirates, we process Dubai E-Visa
applications annually across 180 locations
worldwide.
More and more governments are looking into a
solution that transforms the traditional offline
visa application process into a digital visa
model.
While one part of the application process can
be fully digitised, the biometric enrolment will
still happen at a nearby visa application centre.
This is primarily because physical enrolment of
biometrics continues to be an important aspect
of border control norms today.
Yet, the interest in E-Visas will not wane for
travellers but on the contrary continue to
steadily rise globally considering its ease in
application, especially for those who seek
shorter duration stays or trips, which is very
significant.
Especially when there is a growing interest
amongst governments across the world who
aim to liberalise their visa regimes to make
their respective countries both tourist friendly
and business friendly destinations in this digital
day and age.
ABOUT VFS GLOBAL
VFS Global is the world’s largest outsourcing
and technology services specialist for
governments and diplomatic missions worldwide.
VFS Global has Swiss parentage and is a
portfolio company of EQT, a leading global
private equity firm headquartered in Stockholm,
Sweden.
With 3425 Application Centres, operations in
150 countries across five continents and over
219 million applications processed as on 31
December 2019, VFS Global is the trusted
partner of 64 client governments.
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